Post Office Broadband Broadband Standard Reviews

Supplier Product Monthly Price Customer Reviews Setup Cost Speed Download Cap Contract
Broadband Standard £15.61
9 reviews
Free 8Mbps 5GB 12 Months
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Product Overview
Cost £15.61
Broadband Summary Up to 8Mb, 5GB download capacity, free modem.
Pros Speeds of up to 8Mbps & 5GB download cap.
Cons Line rental not included.
Broadband
Download Cap 5GB
Downstream speed (max speed) Up to 8Mbps
Cost for extra usage per Gb None
Modem Free modem
Anti-Virus protection Yes
Security Suite No
Webspace 50Mb
Email addresses 5 email addresses
Technical Support Line Available 24 hours
Customer Support Line 7:00am - 11:00pm 7 days a week
Contract & Payment
Payment method(s) Direct Debit / Phone / Local Branch
 
Overall Rating

These average scores represent customer ratings for the displayed retailer, calculated from all the customer reviews displayed below.

Reviews

No nonsense service

Added 03/11/2009, reviewed by anonymous (Essex)

Broadband Ratings

Stable speeds for 7 months.Good value package at 20.50 including lne rentals.Free evening and weekend calls.Free calls to UK mobiles and 40 countries at weekend.I don't think if you compare this deal you can lose.I am getting virtually continuous 5.4 MBPS .They also charge the same throughout UK irrespective of location which many providers tend to disguise in their headline ads.Call centres are in UK solely and are very approachable and helpful.No more hanging on to speak to New Delhi and then having to ask for every instruction to be repeated . Well worth a try.

This review is the subjective opinion of a Moneysupermarket user and not of Moneysupermarket.com.

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poor service

Added 03/11/2009, reviewed by anonymous (pennrith)

Broadband Ratings

stuck with this for 3 months, during this time had poor service, unable to connect to the internet , often for days on end, rang the help line numerous times, sometimes taking 50 mins to speak to somebody ,got told something different by each operator, problem never sorted so cancelled

This review is the subjective opinion of a Moneysupermarket user and not of Moneysupermarket.com.

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excellent service

Added 26/10/2009, reviewed by John (Ironbridge)

Broadband Ratings

I had a recent problem where i could not get any network, Only once did i have a long wait for tech support and that was a sunday morning, They quickly dispatched a replacement modem although this was not the problem,They finally traced the problem to the exchange signal and resolved it, It took eight day's in total to make good but overall i would say an excellent service.

This review is the subjective opinion of a Moneysupermarket user and not of Moneysupermarket.com.

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Absolutely Superb !

Added 11/10/2009, reviewed by anonymous (Holyhead)

Broadband Ratings

I have been with the post office for about 10 months now, service has been absolutely trouble free, billing online no problem, have only had to call them twice, and both times was connected to the call centre relatively quickly, and my problems were addressed very quickly and efficiently by a northern Ireland call Centre both times. Basically they did everything the said they would when they said they would, I was originally with BT, who were absolutely hopless, and their call centre was nearly always overseas in India, and spentmay hours on the phone getting nowhere. Would recommed the post office broadband and phone package to anyone !

This review is the subjective opinion of a Moneysupermarket user and not of Moneysupermarket.com.

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post office is great

Added 28/09/2009, reviewed by nicholas (windemere)

Broadband Ratings

i have phone and broadband with the post office, they are absolutly the best isp provider i have had. i have been with them for six mths and not a single problem, unlike bt. i get double the download speed i was getting with bt, and would recommend post office to everyone.

This review is the subjective opinion of a Moneysupermarket user and not of Moneysupermarket.com.

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