Firmly established as a mobile phone network, O2 has branched out and now offers broadband too. O2 was formed when the BT group de-merged several aspects of its business to strengthen its positions with shareholders. Originally known as BT Cellnet, the company changed its name to O2 UK on November 17, 2001. Now known as Telefonica O2, it has the largest number of subscribers out of all the major UK network operators.
O2 made its first step into broadband when it purchased Be broadband – which offered the fastest broadband speeds in the UK. From October 2007 it launched its own broadband brand with discounts to customers who are O2 mobile phone contract or pay-as-you-go customers.
Who is o2 broadband ideal for?
O2 broadband will appeal to anyone who wants super-fast broadband with unlimited* downloads from a broadband company with an extensive background in the provision of communication services. Its packages are straightforward broadband only deals but will carry particular appeal to current O2 mobile phone users who can benefit from a discount.
What do you need?
- A BT home phone line.
- A PC with a CD-ROM drive.
- O2 broadband comes with the O2 wireless box. If you don’t want wireless you can use Ethernet cables.
- An Ethernet port.
- Windows 2000 or above, Mac customers need Apple Mac OS 10.
What else does o2 have to offer?
All three O2 broadband packages come with the O2 wireless box, a free UK customer service line, McAfee security, free web texts and up to 10 email addresses. You will be tied into a 12month contract no matter which package you choose.
O2 attempts to offer peace of mind to its customers and runs a money back guarantee. At the time of publication this is a 50day guarantee applicable for sign-ups before July 31, 2008 – meaning that if you do sign up before then you will be able to change your mind if you’re unhappy with the service provided.
As an added extra to O2 mobile phone customers, O2 broadband offers O2 email to mobile with which you can get emails directly to your handset – up to 1,000 a month. They appear on your screen like text messages.
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o2
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I have only been with o2 broadband for a few days but what can I say when I phoned up how to set up my own router phone was answered within 3 rings I spoke to a english guy in the uk and the phone call was free. He gave me precise details and sent me an email with the info I'm getting about 7mb speed the only negative item is o2 is not yet in my tel exchange so having to pay £17.50 a month instead of £7.50 but hopefully it won't be long before they do this, o2 are a lot better than my old isp in all matters. Well done
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I swapped to o2 march 2008 from eclipse internet. I was on the evolution package with eclipse and was getting on average about 1.5 mbps. As I'm an o2 mobile customer I looked into their broardband and read some reviews which were all good. So I migrated, and boy am I glad I did. All the way through the migration, (only 8 days )they kept me informed via email and text message. It was a seamless cross over to their service and now I'm doing a speed test with thinkbroardband nearly every day and getting a rock steady 5.2 mbps
Downloads rocket along at 500mbps
24 hr support 7 days a week.You speak to a person who understands Engish and knows what you are talking about. Plus when you do ring which I haven't had to it's a free number.
Best thing I ever did.
WELL DONE o2, Keep up the good work!!!!
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Swapped BT for o2 and speeds have gone up by 300-400kb/s, customer service is brilliant and in UK not India, know what they're on about to, really cheap and fast broadband, much better than all the rest.
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You will never go back to any other provider after you have been with o2, take it from me I was with a well known internet provider and then changed to o2 and the change has been for the better ,there is no messing around and there uk based.
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My recent transfer to o2 was not without some minor problems but the extremely helpful (and easy to understand!) technical support staff kept me informed of the progress of the issues and it was resolved earlier than originally forecast. I would not hesitate to recommend this provider.
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