Consumer Rights Guide

Contact us for broadband advice

We are here to help you as much as we can. If you are looking for some advice on your broadband problems then contact our broadband experts. We offer an impartial broadband advisory service over the phone that is open 9-6pm Monday-Friday (except bank holidays):

Call us on Freephone: 0800 298 5770

You can ask our broadband expert any question about the broadband market, best deals or how to resolve any problems you might have with your provider. Ask the Expert is available any time and we normally respond to your questions within 48hrs.

Visit Broadband Forum
Visit Ask the Expert Forum

Call our Broadband Experts on 0800 298 5770

Case Study for the Media

We are always on the lookout for people who would like to put themselves forward as case studies to be published in the media. This would be in a newspaper with a or possibly a television interview in your home.

The rewards for appearing as a case study for moneysupermarket.com are significant. You will also get advice from our team of experts, plus if you are having problems with your provider, your case appearing in the media can often force a provider to speed up the process of resolving that issue with you.

If you're interested in putting yourself forward, send us an email at casestudy@moneysupermarket.com

Please give your name, contact email and telephone number and a brief description of your situation.

We will keep your details on record and contact you when we need you.

You can download a PDF version of the Consumer Rights Guide here.

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