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MoneySuperMarket’s Guide to BT Broadband

Thinking about taking BT Broadband? Here’s what’s on offer and what you need to know.

BT Broadband

BT is the daddy of the broadband game – and has recently added BT Mobile and BT Sport Europe to its portfolio of residential offers. Currently, BT owns the vast majority of the broadband cabling in the UK and leases this out to the other major providers. So, you’re likely to get as good a service with BT as you are with any of the major providers – but there are a fair few extras things to think about with BT Broadband.

So what does BT offer?

ADSL Broadband Yes
Fibre Optic Broadband Yes
Calls packages Yes
TV Yes (via YouView box)
Mobile Phones Yes
BT Sport Yes
Sky Sports Yes (Sky Sports 1 and 2 are available for BT Infinity customers)

ADSL Broadband

BT offers ADSL broadband – sometimes referred to as standard broadband.

This is currently the most popular and widely available type of broadband in the UK, reaching speeds of up to 17Mbps per second.

ADSL broadband is transmitted through standard copper telephone cables meaning that the further you are from your local telephone exchange the less likely you are the receive the ‘up to’ speeds advertised.

Fibre Optic Broadband

BT offers two different speeds of fibre optic broadband, up to 38Mbps and up to 76Mbps – as part of their Infinity packages.

As this type of broadband is transmitted through fibre optic cables your distance from the exchange doesn’t matter nearly as much as with traditional ADSL broadband, and you should get more consistent speeds. The BT fibre network is now available to more than 22 million homes and businesses – more than three quarters of UK premises.

BT’s fibre products are great for those who want to do data intensive activities such as streaming high quality video (Netflix, YouTube), those who game online or those who have multiple users logged on at any one time.

Calls package

With BT Broadband you can take a calls package with your broadband deal but you can also get a broadband deal from BT without.

So whether you’re someone who makes a great deal of calls or not make sure you pick a deal with the right allowance of calls for you.

TV

BT’s TV deals come via the YouView box; this is a great bit of kit that gives you over 70 Freeview channels and will allow you to pause and fast forward TV. 

It also has a hard drive meaning you can store your favourite TV shows.

Mobile Phones

BT’s creatively named BT Mobile is a great proposition for those already on BT Broadband.

Specialising in SIM only (you keep your handset); BT Mobile offers incredibly competitive 4G mobile bundles.

BT Broadband customers get £5 off their mobile bundle and access to the BT Sport app.

BT Sport 

As you would imagine, BT is the best place to get BT Sport.

BT Broadband customers currently get BT Sport 1 for free; BT TV subscribers though get the full complement of BT Sport 1, BT Sport 2, BT Sport ESPN and BT Europe too.

Sky Sports

For BT customers wanting Sky Sports, Sky Sports 1 and Sky Sports 2 are available for an additional fee to BT TV customers with Infinity broadband but other Sky Sports channels such as Sky Sports F1 are not.

How MoneySuperMarket customers can claim

BT Reward Card – How to Claim

Your BT login details will be sent to you via email once you’ve confirmed your purchase. Once your BT connection has been installed and is live, you can visit the BT Claim My Reward page (link below) to apply for your entitled Reward Card you’re owed from the time of purchase. Your reward will be posted within 30 days. Claim My Reward

BT M&S voucher – How to Claim

To be eligible for the M&S voucher, you will have needed to order your chosen broadband package online through MoneySupermarket. Your BT login details and order reference number will be sent to you via email once you’ve confirmed your purchase. Only once your BT connection has been installed and is live, can you apply for your gift voucher. You should receive your M&S vouchers within 30 days. Use the link below to claim your M&S voucher: Claim M&S Voucher

BT Next voucher – How to Claim

To be eligible for the Next voucher, you will have needed to order your chosen broadband package online through MoneySupermarket. Your BT login details and order reference number will be sent to you via email once you’ve confirmed your purchase. Only once your BT connection has been installed and is live, can you apply for your gift voucher. You should receive your Next vouchers within 30 days. Use the link below to claim your Next voucher: Claim Next Voucher

BT Boots voucher – How to Claim

To be eligible for the Boots voucher, you will have needed to order your chosen broadband package online through MoneySupermarket. Your BT login details and order reference number will be sent to you via email once you’ve confirmed your purchase. Only once your BT connection has been installed and is live, can you apply for your gift voucher. You should receive your Boots vouchers within 30 days. Use the link below to claim your Boots voucher: Claim Boots Voucher

Overdue Claims

If you have claimed your BT Reward Card/Amazon/iTunes giftcards, but not received this in the allocated time, please visit this page: https://bt.custhelp.com/app/contact_email/c/6090

If you have claimed your Next/Boots/M&S voucher, but not received this in the allocated time, please fill out the following form: Claim Form

Top BT deals

Online exclusive Broadband & Phone

Top PickTop Pick Deal

Unlimited BT Infinity 1 and Weekend Calls 12 month contract. Total upfront fees £59.99.

Includes £150 BT Reward Card.

Up to 52 Mb per second

Unlimited usage

£30.99 Per month

Deal ends on 5th Dec

Online exclusive Broadband & Phone

Unlimited Broadband and Weekend Calls 12 month contract. Total upfront fees £9.99.

Includes £100 BT Reward Card.

Up to 17 Mb per second

Unlimited usage

£24.99 Per month

Deal ends on 5th Dec

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