Hi,
I have a friend working in a bank and the way these interest charges work is, apparently, as follows (will try to refer to your case):
- the card provider will oblige you to pay a certain amount per month in order to keep the 0% interest rate (let's say 47 pounds); so you need to find out what is the the amount that you were paying BEFORE you made purchases on the account or what is this regular 47 pounds in my example (and check if you have finished paying the transfer fee interest - hope you know that there is interest on that too if you do not pay it in full in the first month as it counts as a purchase in their records!!!!!!???); you will still be paying the required amount in order to keep the interest free rate going until the end of your agreement (probably July in your case) and then the remaining (up to 57) will be interest on purchases including the transfer fee;
- now - this is what my understanding is - they NEVER make a mistake: anytime you make a purchase, the bank does not specify in its own accounts in the bank and in your statement, what the 57 pounds they charge you is for - smart as usual, they count it as payment towards both purchases and transfer amount and they normally charge you 'little', a bare minimum, so that you end up acummulating more debt from these purchases over the following months; this 57 pounds means that you are asked to pay a bear minimum on the purchases you made, which are probably quite significant; each month this unpaid sum goes up, but they will STILL ask you to pay a bear minimum, to you this is affordable, but to them you keep uping the amount (example: you purchased 200 pounds at 16.5 rate... but you pay only 5 pounds towards this amount next month as you pay what they say is your bear minimum payment.... so do the maths, up your 200 by the interest rate, take 5 pounds out and next month you are charged interest on the new amount...but you will still be asked to pay 5 pounds); the bank justifies themselves at the bottom of your statement by making you aware that by paying the 57 pounds you only pay the minimum required to keep the 0% rate plus cover some of the payment for the purchases (could even be 1p....) - so when your 0% rate deal ends... then you will see a substantial amount you will pay for the 8500... probably a couple of hundred pounds out of which the interest is at least your 57 pounds that you actually, ......pay now... so you give it ALL back to them over 6 months and then a little more too... and you will see that the amount of 8500 or whatever, tends to NOT go down as you will only pay back the bear minimum by paying 200 pounds only....in other words, the bank will do their best to make you keep the same amount you deposited one year ago until July this year...and that you pay nothing towards it other than a minimum sum which they then get back quickly as your new interest will be high...go compare how much you had in the account one year ago to what you have now - I bet that the new amount is higher... this means that 'you are a valued customer' and their strategy works - but don't even think that they made a mistake... they did not - these are computer run programs that do not make mistakes from such a large amount of money that you owe... not this global company....
the best thing to do, if you can afford this, given the debt you have, is ring them up and ask them how much you have to pay so that they do not charge you interest next month for the purchases you made this month and last month and 2 months ago for example; you would be lucky if you get a straight answer.... they will try to explain to you the 4 boxes-theory and it will all be very blurry
- these are unethical practices ... be aware.......but no one wishes to investigate these practices... sadly for the customer who thinks they get some help with their finances; if they cannot give you a straight answer try and threaten them with your customer rights to know - you have the right to know where your money goes