Hmm, I used to work in Estate Agency for a couple of years. Property Management is a rip off. I think the company I worked for had a 12% monthly fee thing! All they did was take a photocopied A4 sheet with 4 boxes on to tick/cross, and more often than not the lettings agent would constantly cancel inspections because she was hungover... not to say this goes on everywhere mind! The loss of rent would have been a bonus, never rely on the lettings agent for this. If a tenant up and leaves or hasn't paid rent then it's still very difficult to shove them out!
I'm sure all will be well though, and good luck with the tenancy. Don't panic! I hope you discluded DSS, Pets, Children, Smokers! Mind you, saying that, at least with DSS you're always going to get the money as it's paid for by the masses through the Government. Being careful how I word this, 'working professionals' generally leave the place tidy!
Kind Regards,
Vicissitude