The service they are calling you about is called the bank account plus. For £12.95 a month you do get free travel insurance and free cash machine withdrawals. Might sound a bit steep but you do get preferential savings rates, discount on a mortgage, 1% discount on a loan, 20% off home insurance, 10% off car insurance and loads of discounts off uk and international hotels, travel and days out. As a whole the package is worth it if you travel a lot only! But there are the other benefits that i have listed that can save you ££££'s.
Regards,
Laura