At last some good new, i have received the letter from Lloyds offering to credit the full amount into my account.
I really thought i would need to fight tooth and claw to get this, but Lloyds have been really good, without me having to chase them. Big thank you to them.
Also need to thank all affected by NCD that have posted here. without reading other peoples posts, i think i would have been truely in the dark, and would not have reached as far as now have.
Good luck to all still trying to claim back their monies.
PS has anyone gone on to buy a new car via a online site