home
in

Obtaining A Credit Card - Some Info

Last post Sat, May 31 2008, 1:41 PM by veloxuk. 3 replies.
Sort Posts: Previous Next
  •  Tue, May 13 2008, 11:13 PM

    Obtaining A Credit Card - Some Info

    Some, lets say theories, into potential problems obtaining credit cards....

    Electoral Register:

    Contrary to popular belief, being included on the voters roll does not really help you obtain credit per se, It's just that banks who you aren't already a customer of use this to verify you are who you say you are if you have little or no previous credit history. These are known as 'know your customer' checks, which nowadays, banks in the UK must complete by law prior to offering you credit or financial products. There are other ways for banks to verify you.

    If you are declined a credit card, then the lender will be able to tell you if it’s because of credit or verification purposes, if it is because they cannot verify you (and especially if it’s one of the major banks) then you can usually appeal this decision by way of supplying a passport, driving licence along with a bank statement or utility bill.

    If you already have a UK bank account, applying for a credit card from your own bank (any of the different cards it issues) is a lot easier to pass these checks, since they know you already.

    Also, the electoral roll that banks use is a database that the reference agencies Experian, Equifax, Call Credit, etc. obtain from the government. Applying to be on the voters roll will not mean the banks will know that you are on the voters roll instantly, because the credit reference agencies will only update their own databases a few times per year (at most), so depending on which CRA(s) your bank uses you still may have to wait six months before they have this information.

    Credit Score:

    Issuers will 'score' you based on the information provided on your application form, as well as the information about past credit (anything not settled fully within the last 6 years) that the credit reference agencies hold. If you hold a bank account with the lender in question and quote those bank details on the form, then the running of that account may be used to help determine your score as well.

    The online services that CRA’s have that give you your own personal credit score are quite often not a true reflection, since the credit reference agencies may not have access to all of the information a large financial institution might, as well as the fact that each lender score their applications differently – don’t read too much into your ‘online’ credit score.

    Current Accounts:

    Lots of people seem to think that if they hold a current account it should show on their credit report. This is not the case. Banks will only report current accounts to CRA's if the account has an overdraft facility (which in essence is another form of credit). If your credit report doesn’t show your current account, then this should be the reason why (although not always, see below).

    Addresses:

    Something that has been a bugbear of mine for some years now is the way that financial institutions-slash-credit reference agencies seem to handle your address if you live in a block of flats. This can cause real problems that I find amazing, since it is actually causing not only banks, but in my experience, even mobile phone companies to have almost lost out on business!!!

    I’ll try to explain. Say you live in a larger block of flats, lets say 90 flats covering two different postal codes.

    This fictitious address is –

    50 The Flats,

    Any Road,

    Any Town,

    Wessex

    WE1 1EW

    Now, when you apply for a card (or phone) most, if not all companies will see that you live in a block and will request info from the credit reference agencies of you at the following address:

    Flat Number 50

    House Name The Flats

    House number

    Road name Any Road

    Area

    Town Any Town

    County Wessex

    Postcode WE1 1EW

    However all too often, no info is returned by the Credit Reference Agencies, and you are declined. What if you already have credit? Why was there nothing found?

    Tell them to try this....

    Flat Number

    House Name

    House number 50

    Road name The Flats

    Area Any Road

    Town Any town

    County Wessex

    Postcode WE1 1EW

    This will probably allow your full credit history to be obtained, and increase your chances no end. This happened to me on three occasions, and all three times I had to tell the banks (and phone company) to 're-format' my address, and resulting in an overturned decision.

    This, potentially, could also allow people to hide a bad credit history, true, and that’s another reason I have such a problem with it. I don’t know where the fault lies could be either with the CRA’s, lenders or maybe some company that produces the software...

    I’ve typed quite a bit now so I guess I’m going so call it a night.

    One other thing... Balance Transfers between entities of the same bank

    If you are applying for a credit card to do a balance transfer from your existing card that is now being charged interest (aren’t we all!) you cannot transfer the balance between two issuers within the same bank, can you? Try anyway.

    They won’t do it if you talk to a person over the phone, but try putting it on the application form in the B/T section. Their systems will probably do the transfer automatically for you, just because the computers don’t care. I know of at least one of the larger banks that have this ‘workaround’...!

    • Post Points: 35
  •  Wed, May 14 2008, 9:04 AM

    Re: Obtaining A Credit Card - Some Info

    You make a good point about addresses in your post. The format can be crucial in deciding whether an application is successful. This is also where being on the voters roll is key because if you know you are registered to vote and this doesnt show in the search, its fair to say the format is incorrect. If i were applying on the phone or face to face i would be sure to ask if that came up on the search. In my experience i would suggest a lot of people could have lost out because of this.

    As for the balance transfer point, you may be right, but i tried that with Halifax and Bank of Scotland and it was knocked back while the other transfers went through fine, so dont try it with them. Or RBS group companies either for that matter (Tesco excluded)

    • Post Points: 20
  •  Sat, May 31 2008, 10:20 AM

    Re: Obtaining A Credit Card - Some Info

    Jim

    Some of your information is incorrect :-

    Voters Roll - Credit Reference Agencies receive this data from each of the local authorities direct (400+). There are plans for the goverment to hold this information centrally in the future, and I understand this is currently out to tender. The local authorities release this data monthly between January and September, ocassionally there may be an extra release if there is a local election. These files contain changes (predominantly people that move house). In December they release a full picture of all electors to the CRAs.

    When you apply for credit, many larger financial instiuions have a bespoke decisioning system set up by the CRAs, so your point about the score that the CRA sends you is correct - this is just the generic score. Halifax, or MBNA may for example put a higher weighting on having a CCJ than other companies. Typically the return from the CRA at point of application will simply be Accept, Decline, or Refer. It may be that not being on the voters roll will automatically trigger a decline with some companies, but a refer with others - these may ask for other forms of proof.

    Your score can be based on any information the lender can access. The CRAs however should only hold current financial data, and any 'recent' settled data. The Information Commissioner takes a view that settled data over 6 years old is not relevant. The CRAs will flag any data that is held by the lender itself within the scoring process.

    Current Accounts are now being shared to the CRAs. Before 2007 the large banks only shared their default accounts, but due to pressure from the government over making better lending decisions, this was changed. All financial institutions do not use all CRAs however, so if you have a loan that does not appear on your report, it may be that your lender doesn't provide to that CRA.

    Finally, your point about flats (or vertical streets as they're sometimes referred) is absolutely totally utterly...................... ........ correct !

    Address interpretation software has historically had real big problems deciphering vertical streets. In addition multiple tenancies are also a nightmare (halls of residences, nursing homes etc). The problem can not only cause problems in finding the information, but sometimes bring back other peoples records who share the same surname. Much of the old software relies on the post office address files. Fortunately this is in the process of change, and any loopholes you may find with your particular address, will soon be corrected.

    I hope you find this useful

    ...someone in the know !!

    • Post Points: 5
  •  Sat, May 31 2008, 1:41 PM

    Re: Obtaining A Credit Card - Some Info

    Are you aware that their are two electrol roles, edited and none edited, so that marketing companys dont contact me i opt to not be on edited electroll so they cant buy my data down side banks cant see im on it. However I can still vote
    • Post Points: 5