Sir, Post office again. I have driven a company car for over 20 years. Looking for a company who would accept my no claims. First 2 on my list would not. Fair enought their policy. Post office quote £160. I knew this was too good to be true. To actually be insured it was £280. There was some confusion as to the no claims on the webb so rang. Placed the order with the operator. I stressed probabaly 5 time that I had company car no claims.
I recieved the papers and returned them with proof of no claims required. I then have a phone call from a 12 year old. All I understood was "only 5 years" "£54 more". I assumed thay wanted more money so asked for a supervisor. It was confirmed they wanted £54 more. I explained that I stressed with the operator the situation which produced not just the quote but the sale.
The supervisor listened to the tapes of my call and agreed I didn't have to pay. Had I not insisted I would be £54 light.