@ Mike99 & Gino77 you have both shown that the mobile operators response to the multi-million pound problem of unauthorised fraudulent billing of their customers accounts is at best evasive and at worst dishonest.

Unfortunately our politicians have allowed a market place where there is no effective laws to protect the public and no effective punishments to act as a deterrent to the fraudsters.

http://www.nma.co.uk/Articles/37865/PhonepayPlus+reveals+40+rise+in+mobile+complaints.html

PhonepayPlus reveals 40% rise in mobile complaints
01.05.08

PhonepayPlus has announced a review of mobile premium services following a bout of considerable consumer complaints.

The enquiry is to focus around mobile content services such as ringtones, games and other downloads.

The premium services regulator received 4,500 complaints regarding mobile services in the first three months of 2008, a 40% year-on-year rise. It has also handed out fines of over £290,000 to service operators already this year, despite only fining a total of £360,000 for all of 2007.

The review is to centre around unsolicited promotional SMS messages, price transparency and subscription services.

George Kidd, chief executive of PhonepayPlus, said, "There are clear rules when it comes to the promotion, content and delivery of mobile phone paid services. We expect these rules to be followed and any failings of compliance will be punished," said.