I'm getting some help and much better info from Talk Talk now which is great. However speaking to BT today they are telling me that when Talk Talk finally take over then i'll be charged a cancellation fee.

When we moved into the house I told Talk Talk I wanted to continue with them as my supplier. Thet told me to get the BT line activated and then come back to them. When I had the line at my new house activated by BT they knew it was only so Talk Talk could use it and made no mention of a compulsory 12 month contract which I have apparently agreed to!

Talktalk plead ignorance regarding BTs Terms & Conditions for new lines which are clearly shown here -

(BT New Lines

* A minimum term of 12 months applies) however Dunstone knew enough about BTs T&Cs earlier this year to go running off to Ofcom

No supplier is going to arrange installation of a BT line just for Talktalks benefit. You should be asking Talktalk why they don't do it when companies like the Phone Co-op have been doing it for at least 3 years.

The Phone Co-op, Madasafish, Plusnet will all install BT lines, all with 12 month minimum contracts.